• 23-04-2019
    SAVE Group: the modern merchants of Venice
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    An interview with Monica Scarpa, CEO Venice Marco Polo Airport, SAVE Group. By Ross Falconer An interview with Monica Scarpa, CEO Venice Marco Polo Airport, SAVE Group. By Ross Falconer Venice is a unique city environmentally, architecturally and historically. Known as “Queen of the Adriatic”, “The Floating City”, or “City of Canals”, Venice and its lagoon […]

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  • 23-04-2019
    People Matters – Invest in yourself
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    People Matters – Invest in yourself

    Richard Plenty and Terri Morrissey provide their thoughts on self-development.

    Earlier in our careers, we often came across organisation leaders who believed that people didn’t need to learn anything new once they had graduated from college and that any subsequent training and development was a waste of time.

    In their opinion, a career should be spent putting into practice what had already been learnt at school and university. Investing in development was pointless. Learning was for the young.

    These ideas are now seen as typical of leadership’s Generation ‘D’ – the Dinosaurs. Mainstream thinking has moved on considerably. In the 1990s, Peter Senge, in his book The Fifth Discipline, talked about the importance of developing a learning organisation as a primary source of competitive advantage – one that is open to new ideas, innovation and encouraging learning.

    It’s an approach which has been embraced enthusiastically by many of the world’s top organisations. It implies encouraging a development ethos and ‘growth mindset’ throughout an organisation.

    Formal training is a part of this. Those who take part in training courses are usually there because their organisation values them sufficiently to support their learning and invest in their development. So far, so good. But is it the whole story?

    It’s a question we ask every year to the dozens of people we take through the ACI World ‘Airport Human Resources’ programme. We’ve run courses in locations as diverse as Bucharest, Abu Dhabi, Johannesburg and Kuala Lumpur. Participants say formal training broadens their perspective and gives them new skills. Yet when we talk deeply with them about how they actually learn, change and develop in practice, it turns out that training, while important, is just one part of a bigger picture.

    Our participants report they learn through a wide variety of routes in addition to formal education and training. For example, work experience in different roles; involvement in projects; having to face up to unexpected change and crises at work and outside; dealing with personal challenges; voluntary work, sports, hobbies and pastimes; managing difficult family situations; watching films, TV, theatre; interacting on social media; observing others; and from reflecting and learning from experience and their own successes and mistakes.

    This fits with current research on neuropsychology that shows how the brain has the ability to form new connections and pathways, and hence learn new things, throughout adulthood. There are always learning opportunities and we are never too old to learn. We just need to keep our brains exercised. How can we best do this? 

    • Have a ‘growth mindset’ – an attitude of ‘Yes, I can’ and ‘You’re never too old’
    • Try new things. As we get older, we can become so worried about making mistakes and looking foolish that we restrict our opportunities to learn
    • Make time for it. A few minutes each day reflecting on what went well and what might have been done differently is time well spent.

    Organisations should invest in their people, and people should invest in themselves.

    Arrivals and departures

    Anna Strömwall is the new director of Göteborg Landvetter Airport in Sweden. She moves from Swedavia’s consultancy subsidiary, Swedavia Consult, and has many years of management experience in the transport and logistics sector including a previous role as head of security screening at Stockholm Arlanda.

    Chad Newton has been confirmed as the new CEO of Wayne County Airport Authority (WCAA), operator of Detroit Metropolitan and Willow Run airports. The WCAA board voted to appoint him CEO last November and his appointment was approved in mid-January.

    London Luton Airport (LLA) has promoted planning and investment director, Alberto Martin, to the position of CEO. Before joining LLA, he gained 20 years’ experience in airports, holding a variety of executive roles across Europe, including 10 years as managing director of Gran Canaria and Fuerteventura airports.

    His LLA predecessor, Nick Barton is the new chief executive of Birmingham Airport. Speaking about his decision to join the midlands gateway, Barton commented: “Birmingham Airport is on the threshold of a very exciting chapter in its development and I am delighted to have been given the responsibility to lead and shape the future of the airport.”

    Canberra Airport’s new aviation director is Michael Thomson. He is best known in Australia for being the man that helped ACT Brumbles out of its financial doldrums.

    Renato ‘Ren’ Camacho is the new president and CEO of Akron-Canton Airport, succeeding the retiring Rick McQueen who enjoyed a 36-year association with the Ohio gateway. Camacho moves from Cleveland’s Department of Port Control where he was chief of planning and engineering.

    New Zealand’s Queenstown Airport Corporation (QAC) has welcomed experienced finance executive Andrew Williamson as its new chief financial officer and company secretary.

    Bangor International Airport has appointed Brian Veneziano as its new assistant director. The joint civil-military public airport is located in Maine, USA, and is currently served by Allegiant, American, Delta and United.

    Bristol Airport in the UK has named Dave Lees as its new CEO, although he won’t take up the post until August 1. He is currently managing director of Southampton Airport.


    About the authors

    Dr Richard Plenty is managing director of This Is… and runs the ACI World Airport Human Resources programme. Terri Morrissey is chairperson of This Is… and CEO of the Psychological Society of Ireland. Contact them through

  • 12-04-2019
    Pafos and Larnaka airports expedite border clearance with biometric-enabled kiosks
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    Automating passenger processing using border kiosk technology has the potential to provide a solution that is secure, efficient and innovative – all of which may work together to transform the traveller experience. Chris Gilliland, Director of Innovative Travel Solutions, Vancouver Airport Authority, briefs Ross Falconer on the first implementation of BORDERXPRESS in Europe at Pafos […]

    The post Pafos and Larnaka airports expedite border clearance with biometric-enabled kiosks appeared first on Airport Business.

  • 12-04-2019
    MAG confirms bid to operate Sofia Airport in Bulgaria
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    MAG confirms bid to operate Sofia Airport in Bulgaria

    Seven months after declaring an interest in Bulgaria's Sofia Airport, Manchester Airport Group (MAG) today confirmed that it has made a bid to operate the gateway.

    Its undisclosed offer has been made together with Chinese investment partner, the Beijing Construction Engineering Group (BCEG).

    If successful, it will be awarded a 35 year contract to operate and develop Bulgaria's capital city airport.

    The Anglo-Chinese consortium’s submission to the Bulgarian Government includes significant plans for the redevelopment and reconfiguration of the airport's existing terminals as well as designs for a brand new Terminal 3, which, when complete, will ensure Sofia has an airport fit for its position as a European capital city.
    MAG offer
    Andrew Harrison, CEO, Airport Services, MAG, says: “As we promised last year, MAG has made its formal submission to the Bulgarian Government.

    "It is an exciting moment for us, as we truly believe that Sofia Airport has enormous potential to deliver further connectivity for Sofia. This in turn will help stimulate additional economic growth and tourism throughout Bulgaria.

    “We have spent much of the past two years in Bulgaria, hearing from businesses, and, most importantly, the people of Sofia, about what they would like to see in a new, redeveloped airport.

    “We at MAG believe that this concession process will be hugely beneficial for Bulgaria as a whole and that, together with BCEG, we have a compelling offer. We are thrilled to be taking part.” 

    Xing Yan, BCEG International Co Ltd's regional director, says: “By successfully submitting our bid with our partners MAG, in the concession tender, we have the opportunity and ability to completely transform Sofia Airport and the experiences of the millions of people that use it every year.

    "BCEG has a great track record of delivering projects of major importance like this on time, on budget and to the highest quality.

    “This would be the first of many major construction projects on and around the airport estate, and we look forward to working closely with MAG improving the transportation infrastructure and placing Sofia Airport firmly on the aviation and tourism map.

    “We are extremely proud to be part of the team submitting our proposal for this flagship scheme. Sofia international airport will contribute significantly to the enhancement of the area but also contributing to the continued success of Bulgaria and its people.”

    The partnership between MAG and BCEG is long-standing, having been established in 2013 to develop Airport City Manchester. The consortium has developed a strong, mutual understanding and this has continued into building a shared vision for realising the potential of Sofia Airport.

    MAG currently operates three major airports in the UK – Manchester, London Stansted and East Midlands – and provides services to six airports in the United States.

    BCEG is building one of the largest aviation projects in the world: Beijing Daxing International Airport, which will be the world’s largest airport and recently completed its first test flights.

    MAG’s unique ownership structure comprises a blend of both Manchester City Council and the Greater Manchester local authorities and long-term private investors (IFM Investors) representing a true public-private partnership.

    It claims that this has ensured that its growth has been founded on its ability to balance the commercial considerations of its airports with a commitment to working closely with the local communities around each site to ensure that they benefit both from the point of view of investment, job creation and the environment.







  • 12-04-2019
    Cleared for take-off
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    Cleared for take-off

    Airport World provides a snapshot of the latest route development news from Malta, Brisbane, Athens and Nice Côte d’Azur airports.

    Malta magic

    Its expanding route network and the growing year-round appeal of Malta means that the island nation’s international airport is already so confident of a good 2019 that it has predicted that a record 7.2 million passengers (+5.8%) will pass through its facilities this year.

    A bold forecast, certainly, but perhaps it’s not so surprising when you consider that passenger numbers at Malta International Airport have soared by 47% over the last three years and reached an all-time high of 6.8 million (+13.2%) in 2018.

    CEO, Alan Borg, notes that the airport achieved its target of serving over 100 destinations during its summer schedules for the first time in 2018, and that traffic to its five top markets – the UK, Italy, Germany, France and Spain – increased by between 2% and 37.8% during the year.

    The fact that passenger growth during the airport’s shoulder and winter months outpaced that of its peak summer months was also significant, says Borg, who attributes the development down to nine airlines extending their routes or increased frequencies into the winter schedules.

    Looking ahead to summer 2019, Borg reveals that the airport’s route network will feature 18 new developments, including flights to Amman and the launch of daily operations to Doha by newcomer Qatar Airways.

    Malta’s Minister for Tourism, Konrad Mizzi, says: “The Government of Malta works collaboratively with Malta International Airport on a strategy of growth and route network expansion.

    “By means of the significant investment programme which is being rolled out, Malta will continue to improve airline connectivity across neighbouring and strategically important areas.”

    Boost for Brisbane

    AirAsia has announced it will launch services between Bangkok and Brisbane from June 25, 2019.

    Operated by AirAsia’s Thai affiliate, Thai AirAsia X, the new services will bring around 25,000 visitors per year to Brisbane (BNE), while at the same time providing the opportunity for Queenslanders to explore Thailand’s capital and its many exotic island destinations such as Phuket, Koh Samui and Krabi.

    Brisbane Airport Corporation secured the services with Queensland government support under the Attracting Aviation Investment Fund (AAIF), along with partners Tourism and Events Queensland and Brisbane Marketing.

    Airport CEO, Gert-Jan de Graaff, says: “With Brisbane’s new runway opening in less than 18 short months, the decision by AirAsia to bring its first-ever aircraft from the low-cost hub, Don Muang International Airport in Bangkok, to Brisbane, was a prudent move.

    “Thailand is an aspirational destination for Australians and one of Brisbane Airport’s largest underserved markets, so AirAsia’s quality low fare flight options direct into the heart of Bangkok is sure to be very popular with travellers.”

    BNE will also be celebrating the return of Royal Brunei Airlines in June when it returns to Queensland with the launch of four weekly flights between Brisbane and Brunei capital, Bandar Seri Begawan.

    Greek Odyssey

    Norwegian will launch a new non-stop B787 Dreamlliner service from Athens to New York-JFK on July 1 – its first long-haul route in Greece.

    Greek Minister of Tourism, Elena Kountoura, said: “This news is a response to our call for enhancing air connectivity between Greece and the United States and we thank Norwegian for answering the demand. We welcome Norwegian to Greece and expect this new route to contribute in the growing numbers of tourists to our country.”

    French connection

    Nice Côte d’Azur will become the first French airport outside of Paris to have a direct flight to Kuwait when Kuwait Airways launched a new twice-weekly B777-300 service from June 3 to September 12.

    Outbound services from Terminal 1 will be non-stop, but inbound flights will operate via Paris CDG where Nice bound passengers will remain onboard the aircraft.

    “This new international connection to and from Kuwait strengthens our dynamic and unique offer for long-haul flights,” enthuses Dominique Thillaud, chairman of the Board of Aéroports de la Côte d’Azur.

    “It is a great opportunity for local economic development, with high-potential tourist passengers. It also actively boosts the global appeal of the Riviera.”

  • 12-04-2019
    Monarch's former assets at Birmingham and Luton up for sale
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    Monarch's former assets at Birmingham and Luton up for sale

    Work has begun to dispose of the aircraft engineering assets at Birmingham and London Luton airports of former UK carrier, Monarch Airlines.

    Avison Young has been appointed to market Monarch Aircraft Engineering’s 280,000sqft property portfolio on behalf of the Joint Administrators, David Pike, Ben Leith & David Standish at KPMG. 

    The portfolio includes strategically located airside hangars at both Birmingham Airport and London Luton Airport, along with detached office premises and warehouse accommodation. 

    The Birmingham hangar comprises a ‘state of the art’ purpose-built Maintenance, Repair and Overhaul (MRO) facility extending to over 145,000sqft and capable of accommodating up to 10 narrow body aircraft. Completed in 2013, the flagship hangar includes an airside apron extending to just over 2 acres. 

    There is also a rare opportunity to acquire hangar space at London Luton by way of three further hangar facilities extending to over 135,000sqft, also with airside access.

    Alan Ryall and Jamie Lamond from Avison Young’s national Restructuring Solutions team are leading the project.

    Alan Ryall, said: “Perhaps unsurprisingly, the supply of hangars with airside access in the UK is heavily restricted. This portfolio coming to the open market provides an extremely rare opportunity to acquire significant airside facilities at two of the UK’s main airports. 

    “Both Birmingham and London Luton Airports are experiencing periods of growth with significant capital expenditure for development either committed or planned.

    “We expect strong national and international interest in the portfolio as a whole and its constituent parts. We therefore will be exploring all interest received in order to maximise value on behalf of the Administrators.”

    Interested parties requiring further information should contact Chris Davies on 0121 609 8507 or in respect of Birmingham and Jamie Lamond on 0207 911 2123 or in respect of Luton.

  • 12-04-2019
    Ryanair lance les correspondances à Charleroi
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    La compagnie aérienne low cost Ryanair a lancé hier son service de vols en correspondance à l’aéroport de Charleroi, portant initialement sur 27 itinéraires. Elle propose désormais quatre hubs en …

    suite de l'article à lire en cliquant sur le titre
  • 09-04-2019
    London Gatwick invests £1 million on new noise monitoring technology
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    London Gatwick invests £1 million on new noise monitoring technology

    Local residents can now access information on aircraft noise in real time and generate reports on demand following Gatwick's £1 million investment in the latest technology.

    In a UK-airport first, the new system - provided by EMS Brüel & Kjær – also allows noise complaints to be submitted via an automated telephone line, a key request from the local community.

    Up to twenty three new noise monitoring terminals will be introduced in surrounding areas to collect noise levels, which can then be presented in real time alongside flight information from the airport radar and other airport systems.

    The new technology helps to improve accessibility to noise information and the airport hopes it will also help to improve understanding among local communities by providing one of the most accurate and up to date noise and flight data systems.

    Airlines can also use the data to analyse how they might improve the performance of their flights in terms of track keeping and noise. 
    The new system also makes aircraft noise information easier to access and understand through a new website – expected to be available in the next few months - that can be customised to show information on flights and noise relevant to a resident’s local area.

    The airport is in no doubt that its investment in the technology will "dramatically improve the monitoring of aircraft flights and associated noise".

    Tim Norwood, Gatwick's director of corporate affairs, planning and sustainability, said: “While many thousands of local people benefit from Gatwick’s jobs, connections and wealth creation, we know that some residents are concerned by the impacts of aircraft noise.

    "The new noise and flight track keeping system means that residents can more easily and conveniently access information, and generate reports, on aircraft noise in real time. 

    "The system is comprehensive, easy to use, and based on the latest technology and we very much hope that it also helps us to improve our engagement with communities that are negatively impacted by aircraft noise.”


  • 09-04-2019
    Airports demonstrate commitment to combatting wildlife trafficking
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    Photo by sutirta budiman on Unsplash.

    Amsterdam Schiphol operator, the Royal Schiphol Group, Kenya Airports Authority and Galapagos Airport in Ecuador have become the latest gateways to show their commitment to combatting wildlife trafficking by signing the United for Wildlife (UFW) Transport Taskforce Buckingham Palace Declaration.

    The illegal wildlife trade threatens the future existence of many of the world’s most iconic species and is one of the five most lucrative global crimes.

    The declaration is a landmark agreement which forms an action plan to strengthen and co-ordinate action against trafficking. 

    It brings focus and collaboration to efforts by airports and other stakeholders to break the link between the rapidly escalating poaching crisis in regions like Africa and the demand for illegal wildlife products elsewhere around the world.

    The signing ceremony took place at last week's ACI Asia-Pacific/World Annual General Assembly, Conference and Exhibition in Hong Kong.

    The trio join more than 100 transport sector companies who have confirmed their support for the initiative since 2016.
    plane over field copy
    The agreement sets out tangible steps that can be taken to close the routes exploited by traffickers of the illegal wildlife trade as they attempt to move their products from rare and vulnerable ecosystems to market.

    “Species are being hunted to extinction through the illegal killing and trading of wild animals. We seek to build a broad international coalition to be truly effective in combatting these deplorable practices,” says ACI World director general, Angela Gittens said.

    “Airports play a key role in this fight and those that have become new signatories to the Buckingham Palace Declaration have demonstrated their commitment to combatting this trade.

    "We encourage more airports and more of our partners to collaborate with us in this important work.”

    Dick Benschop, president and CEO of The Royal Schiphol Group, says: “We are honoured to join the undersigning of the Buckingham Palace Declaration because Schiphol does not allow any kind of wildlife trafficking and does not accept any activity involved in this type of crime at our airports.”

    Managing director and CEO of Kenya Airports Authority, Jonny Andersen, notes: “We are the first airport authority in Africa to have signed the Buckingham Palace declaration.

    "This is as a result of recognising the threat of illegal trade in the region and taking proactive actions.

    "We have committed to the fight against Illegal Wildlife Trafficking by enacting laws, developing policies and procedures and training our personnel to ensure that illegal wildlife products do not pass through our airports.”

    And Jorge Rosillo, CEO of Galapagos Ecological Airport, states: "Wildlife trafficking is a crime against the planet and future generations. It's our duty to contribute to avoid it.”

    The issue was a feature at a forum at the ACI Asia-Pacific/World Annual General Assembly, Conference and Exhibition, which helped airports identify opportunities to develop a framework of action against wildlife trafficking.

    ACI is one of several industry partners working with the USAID ROUTES Partnership to engage and support industry, provide training and raise awareness.

  • 09-04-2019
    Heathrow-New York JFK was Europe's busiest international route in 2018
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    Heathrow-New York JFK was Europe's busiest international route in 2018

    London Heathrow to New York-JFK is Europe's busiest international scheduled service, according to Routesonline, which today revealed that almost three million passengers travelled on the 5,500 kilometre route in 2018.

    A total of 2,919,864 passengers boarded flights between the two destinations in 2018, based on the latest data from Sabre Market Intelligence, representing a rise of 1.8% compared with the previous 12 months.

    Four airlines served the market last year, led by British Airways, which commanded a 40.7% share of all available seats on offer, followed by Virgin Atlantic (28.5%), American Airlines (20.6%) and Delta (10.2%).

    The ascent of London Heathrow–New York John F Kennedy to the position as the busiest international route to/from and within Europe followed a 16.6% year-on-year decline in the number of passengers flying between London Heathrow and Dubai International (DXB).
    Figures from Sabre show that 2,674,872 passengers flew non-stop between the UK’s busiest airport and United Arab Emirates city in 2018, down from 3,206,776 a year earlier.

    Five airlines served the market although two of them – Qantas Airways and Royal Brunei Airlines – ended service during the year.

    Although Qantas continues to codeshare with Emirates on flights between Dubai and London, it ceased flying its own metal to Dubai in February 2018 after opting to reroute its Sydney–London Heathrow flight via Singapore.

    Royal Brunei Airlines ended operations to London Heathrow via Dubai in late October in favour of a direct flight to England’s capital city from its Brunei hub.

    Completing the top three is the short 449km flight between London Heathrow and Dublin, the capital of Ireland. The route is a duopoly between Aer Lingus and British Airways, both owned by International Airlines Group, which had a 65% and 35%  share of the market respectively.

    In total, London Heathrow appears in eight of the top ten busiest international routes to/from and within Europe, underlining its position as a major global hub. Only Istanbul Atatürk (IST)–Tehran (IKA) in fourth and Paris (CDG)–New York John F Kennedy (JFK) in ninth did not feature the UK airport.

    The research has been released as 1,200 aviation professionals prepare to gather at Routes Europe 2019, taking place from April 8-10 in Hannover, Germany.

    The event, which will be attended by the likes of Air France, British Airways, Lufthansa and Turkish Airlines, provides a meeting place for airlines, airports and tourism organisations to discuss new market opportunities and the evolution of existing services.

    Dub pax
    Steven Small, brand director of Routes, said: “European carriers’ international traffic climbed 6.6% in 2018, according to the latest IATA figures, while load factor increased to 85%, which was the highest for any region in the world.

    “Although the industry is facing its challenges, there is much to be optimistic about. European airlines are expected to report a $7.4bn net profit in 2019 and we will also see new and exciting city pairs opening as aviation continues to be a key enabler of economic growth and prosperity.

    “The conversations taking place at Routes Europe 2019 this week will lead to the creation of new air international routes, as well as frequency and capacity increases on services that are already popular with passengers."